Tasting Room Assistant, The Prisoner Wine Company

Job Description
Primary Responsibilities
Tasting Rooms
Operate commercial dishwashers for glasses and china/flatware
Setup tasting bar with necessary supplies. Collect used glassware and assist with additional cleanup as needed.
Deliver clean glasses to tasting areas as needed
Ensure that tasting rooms, patios, kitchen work areas and all other guest areas are immaculate and free of glassware or trash.
Set up and tear down glassware and service items for Tasting Room and Hospitality programs.
May serve as food runner for cheese plates or other food pairings ordered by guests, following all appropriate food handling procedures.
Promptly and graciously provide knowledgeable and courteous responses to guest questions, complaints and/or problems. Ensure that all problems are resolved to the customer's satisfaction. Refer to management as appropriate.
Assist guests with transporting purchases to their vehicle
Comply with all company and Napa County health and sanitary policies and regulations
Inventory Support
May assist with receiving and storage of wine or merchandise, tagging merchandise, keeping storerooms neat and organized
May assist with quarterly wine or merchandise physical inventories
Work Standards
Responsible for compliance with CWUS sustainability policies and practices which are economically viable, socially acceptable and environmentally sound. This is done by supporting programs at each location for conservation, energy efficiency, and recycling, which are critical for our operations to achieve tangible environmental results.
Safety-follow safe operating procedures, support safety programs and policies to safeguard personal safety, company property, environmental and team member's safety.
Minimum Qualifications
Strong team-oriented work ethic; able to work cooperatively and pleasantly with colleagues
Excellent time-management skills; ability to prioritize responsibilities and to multi-task
Neat and organized work habits; reliable and dependable
1-2 years' experience in a high-volume, luxury retail, restaurant or hospitality environment.
High School diploma/GED
Responsible Beverage Service and ServSafe Food Handler certifications
Physical Requirements
Must be able to work extended hours including evenings, weekends, and holidays.
Must be able to stand and walk for long periods of time (up to 8 hours a day)
Must be able to work both inside and outside in varied weather conditions.
Ability to lift up to 55 lbs regularly.
Must have a valid driver's license.
Must be at least 21 years of age.
St. Helena, California
Additional Locations
Job Type
Full time
Job Area
Hospitality & Retail
Equal Opportunity
Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).

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