Automotive Service Advisor (Saint Helena,CA)

Minimum 1 year of service writing experience

At Hansel Auto Group we are looking for the right Service Advisor. This is a rare opportunity to become part of a top service team. Our customers are our family, friends and neighbors. Can you help us take care of them? If you can, we would like to talk to you. We will pay top wages for the right candidate!!

Job Purpose:

The Service Advisor ensures that every customer has a world-class experience in our service department. This is accomplished through clear communication and a constant demonstration of energy, knowledge, and enthusiasm.

Typical Duties:

  • Greet our customers with a smile as they arrive
  • Fill in service documents
  • Sell recommended maintenance and repair work
  • Follow-up with each customers on any declined work
  • Effectively manage activity in the service lane
  • Maintain ongoing conversation with extended warranty providers

Keys to the Job:

  • Minimum two years of service writing experience
  • Professional appearance
  • Strong communication skills
  • Able to sell/recommend service
  • Track record of high CSI scores
  • Valid California driver s license with a clean driving record

Our Company:

We are a family owned and operated multiple-franchise auto dealer group in California's beautiful Wine Country. We operate nine dealerships representing eleven of the top new automotive brands in the world.

As a leader in the automotive industry for over 50 years in the North Bay, we've dedicated ourselves to providing an exceptional experience for our customers and our employees. Deeply rooted and involved in Sonoma County, we pride ourselves in maintaining a position of integrity, fairness and honest dealing.

Our Culture:

Caring Drives Us!! We care about three things: making customers feel great, helping our employees succeed and improving our community! We are intensely competitive and provide an environment in which everyone can be their best. This ensures that our customers get the best experience in the business and our community is a better place.
Associated topics: advisor, auto appraiser, auto body collision estimator, auto collision estimator, automotive service consultant, collision repair, estimate reviewer, estimator, service adviser, service advisor

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